Virtual Assistant: Provider Operations Coordinator - Recruiting, Onboarding & Payroll [Remote]

Legion Health
Legion Health

Accounting & Finance, People & HR, Operations

Austin, TX, USA

USD 5-15 / hour

Posted on Aug 7, 2026
About Legion Health

  • Legion Health is building fast, affordable, high-quality mental health care at scale.
  • We are an AI-native psychiatry network where clinicians provide care directly to patients.
  • Our operations and technology systems help remove administrative friction so providers can focus on patient care.

Role Logistics

  • Job Type: Full-time contract
  • Location: Fully remote
  • Work Hours: 1:00 PM to 9:30 PM Central Time
  • Compensation: $5-$15 per hour, based on experience
  • Ideal Experience: 2+ years in operations, recruiting coordination, healthcare administration, payroll support, or virtual assistant work

The Opportunity

  • This is not a generic assistant role.
  • You will help keep Legion’s provider operations engine running smoothly.
  • You will support provider recruiting, onboarding, provider management, and payroll preparation.
  • The right person is organized, proactive, comfortable with spreadsheets, and excellent at follow-through.
  • This is a strong fit for someone who enjoys checklists, healthcare operations, provider communication, and detail-heavy workflows.

Responsibilities

  • Manage provider recruiting coordination, including:
    • Candidate tracking
    • Interview scheduling
    • Application follow-ups
    • Hiring record updates
  • Support provider onboarding, including:
    • Collecting required documents
    • Tracking onboarding checklist completion
    • Following up on missing items
    • Coordinating internal handoffs
    • Making sure providers are ready to start
  • Maintain provider operations trackers, including:
    • Provider rosters
    • Onboarding status
    • Active and offboarding providers
    • State coverage
    • Collaborating physician relationships
    • Credentialing or payer status
  • Communicate with providers through Slack, email, and internal systems.
  • Support weekly payroll preparation, including:
    • Gathering provider pay inputs
    • Reviewing visit counts
    • Checking no-shows and late cancellations
    • Updating pay sheets
    • Validating payroll trackers
    • Escalating discrepancies before payroll is finalized
  • Coordinate across recruiting, credentialing, clinical operations, billing, and payroll.
  • Document processes and improve SOPs so workflows become cleaner and easier to repeat.
  • Handle sensitive healthcare and payroll information with confidentiality and care.
You’ll Be Successful If You Are

  • Extremely organized and reliable
  • Strong with spreadsheets, trackers, and checklists
  • Detail-oriented with names, dates, pay periods, counts, and status fields
  • Clear and professional in written English
  • Comfortable following up with clinicians and internal teammates
  • Able to move quickly without sacrificing accuracy
  • Proactive about spotting missing information or unclear ownership
  • Calm under pressure in a fast-moving startup environment
  • Careful with sensitive information and HIPAA-aware

Ideal Background

  • 2+ years in one or more of the following:
    • Healthcare operations
    • Recruiting coordination
    • Provider onboarding
    • Payroll support
    • HR administration
    • Executive assistant or virtual operations support
  • Strong preference for experience supporting:
    • Clinicians
    • Healthcare providers
    • Contractors
    • Remote teams
  • Bonus points for experience with:
    • Google Sheets
    • Slack
    • Ashby or another ATS
    • Healthie or another EHR
    • Looker Studio
    • Stripe
    • Payroll or invoice workflows
    • Telehealth, behavioral health, credentialing, billing, or provider operations
This Role Is Not a Fit If You

  • Prefer only patient-facing support
  • Dislike spreadsheets, trackers, or reconciliation work
  • Need the same exact workflow every day
  • Wait for instructions instead of proactively following up
  • Are casual with deadlines, documentation, or payroll accuracy

Compensation & Benefits

  • Hourly Compensation: $5-$15 per hour, based on experience
  • Work Setup: Fully remote
  • Schedule: 8:00am - 5:00pm US Central Time
  • Impact: Help build the provider operations foundation that lets clinicians focus on patient care
  • Growth: Opportunity to grow into broader ownership across provider operations, onboarding, recruiting coordination, or payroll operations

Hiring Process

  • Resume and application review
  • Initial interview
  • Practical operations exercise using a sample tracker or onboarding/payroll scenario
  • Final interview
  • Reference check

Equal Employment Opportunity

  • Legion Health is an Equal Opportunity Employer.
  • We welcome applicants from all backgrounds and are committed to building an inclusive, respectful, and high-performing team.
See more open positions at Legion Health